AI – The importance of conversational interfaces within the insurance sector

Datum: 24. April 2018

Uhrzeit: 18:00 - 20:00

Ort: Online für reine Webinare, Online

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Virtual assistants are taking over the world. Find out how companies in the financial and insurance sectors are profiting from this megatrend and how chatbots and AI-supported natural language technologies impact customer communications.

The webinar will focus on the impact of conversational interfaces on the connection between customers and providers in different areas of a company. It will demonstrate the benefits and promising possibilities of these new technologies, particularly relevant to sales and marketing. We will use the finance and insurance sectors as case studies since these businesses require a number of complex customer interactions.

Knowledge transfer:

We outline the most important aspects of artificial intelligence and machine-assisted dialogues: product and provider neutral.

We will consider, amongst others, the following aspects:

  • What is the strength of the new conversational interfaces?
  • What potential is offered by this new form of customer interaction?
  • What use cases are relevant for the insurance and finance industry?
  • What does a possible business case look like?

We will provide participants with all reference materials, a video recording of the event and additional information following the webinar.

Target group:

The webinar is directed at decision makers in the area of innovation, digital sales and distribution, user experience, marketing and customer service across all branches.

Length: approx. 30 minutes, Start: 18.00/6:00pm CET

The webinar is free. Participant numbers are limited so we can respond to individual questions and profit from an exchange of ideas between participants.

We, therefore, encourage early enrollment.  Registration is available via XING.

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